An account-to-item mapping
Maintain customer identifiers, ship-to records, pack conversions, and effective dates without silently creating new master data.
Translate customer purchase orders into a checked sales-order draft, with item matches, pack sizes, account terms, and unresolved lines visible.
Customer item codes rarely match the distributor’s catalog exactly. A case ordered as an each or an old negotiated price can become an expensive entry error. This is seller-side order entry, not buyer procurement, catalog enrichment, or quote creation.
Choose one order channel and customer group with maintained item cross-references. Agree source precedence for account terms, prices, and units.
A repeat customer sends a purchase order with their item codes, quantities, ship-to address, and requested delivery date.
Match account and item cross-references, check unit conversions against approved pack data, and compare stated prices with the dated account agreement. Flag uncertain matches.
Prepare a sales-order draft with original line text, proposed SKU, quantity conversion, price discrepancy, and unavailable-item exceptions.
The order desk verifies every held line and confirms terms with the account owner. Credit, substitutions, allocation, and delivery promises require their own authorized checks before order acceptance.
Maintain customer identifiers, ship-to records, pack conversions, and effective dates without silently creating new master data.
Show customer text alongside proposed entries and distinguish exact matches from unresolved candidates.
Route price, quantity, credit, and availability questions to their owners; prevent repeated submissions from creating duplicate orders.
Choose one order channel and customer group with maintained item cross-references. Agree source precedence for account terms, prices, and units.
Show customer text alongside proposed entries and distinguish exact matches from unresolved candidates.
Try an each-versus-case mismatch, an obsolete SKU alias, split deliveries, a revised PO with the same number, and a price agreement that expired before the order date.
Agree the trigger, source systems, reviewer, and acceptance criteria. Build the bounded preparation path, then test it with the person who will own it.
Try an each-versus-case mismatch, an obsolete SKU alias, split deliveries, a revised PO with the same number, and a price agreement that expired before the order date.
No automatic order acceptance, credit extension, substitution, price override, or stock commitment. Customer-requested dates are not confirmed delivery promises.
See how acceptance evidence works ↗Yes, where an approved cross-reference exists. An uncertain match stays held for the order desk rather than being guessed from a similar description.
No. Acceptance requires the business’s checks and an authorized confirmation of the actual terms.